Please note:
- Individual drive space does not impact shared drive space.
- Student workers' 20 GB allotment will be reduced to the standard student allotment of 5 GB once the individual leaves their role.
Google Workspace
What is Google Workspace?
Google Workspace accounts are available to all ASU affiliates, allowing users to store files in the cloud, synchronize them across devices and share them. Google Workspace encompasses Google Docs, Sheets and Slides, an office suite that permits collaborative editing of documents, spreadsheets, presentations, drawings, forms and more.
Submit a ServiceNow Request for assistance with an ASU Google Service.
Access Google Workspace
ASU students gain access to Google Workspace (including Gmail, Drive, and Docs) by activating their ASURITE User ID upon enrollment. Once enrolled, a "Gmail" button appears in the My ASU portal, allowing access to the University's enterprise Google services using an @asu.edu email.
Alternatively, ASU affiliates can access selfsub.asu.edu, scroll to the bottom of the page where "Subscribe to additional services" appears, then click the "Subscribe" button listed next to "ASU Google Workspace for Education."
Storage caps across the ASU Workspace
Individual storage limits for ASU community members have been implemented in accordance with Google's policies and apportioned based on affiliation status. Current students and alumni are subject to a 5 GB storage cap.
Individual storage limits for ASU community members have been implemented in accordance with Google's policies and apportioned based on affiliation status. Staff, Faculty and Retired Employees are subject to a 20 GB storage cap.
Individual storage limits for ASU community members have been implemented in accordance with Google's policies and apportioned based on affiliation status. Student Workers are subject to a 20 GB storage cap, which will be reduced to the standard student allotment of 5 GB once the individual leaves their role.
Researchers are subject to the individual storage allotments described per affiliation. However, those in need of assistance with research-related storage are encouraged to submit a ServiceNow ticket here. For researchers who need to request a Knowledge Enterprise (KE) Shared Google Drive, please submit a ServiceNow ticket here.
Need help navigating Google Workspace?
For technical support inquiries that require immediate, live assistance, the ASU Experience Center is open 24/7, 365 days a year, via 1-855-278-5080, +1-480-965-6500, or the Live Chat on the Contact ASU web page. Faculty and staff may also submit a general support request via ServiceNow.
In-person tech support is also available at every campus Tech Hub, staffed by Tech Devil Consultants eager to assist. Walk-ins only, no reservations required.
