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What is Salesforce?

Salesforce is the world's leading customer relationship management (CRM) software and enterprise cloud ecosystem. With Salesforce, ASU can build more meaningful and lasting relationships with our constituents, be they prospects, faculty and staff, parents, students, donors, corporations or alumni. Simply by logging in and starting to use the tool, we can better understand customer wants and needs, identify new opportunities to help and address any problems faster with an overview of every customer interaction.

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Vision

To create a comprehensive and connected experience for the constituents we serve.

Mission

To build the software infrastructure needed by the university to meet its immediate and 2020 goals for recruiting, retaining and graduating students; engaging and increasing affinity for the institution among alumni; delivering educational programs and related services for immersion, online and executive education students; achieving our corporate and individual philanthropic targets; and achieving our research revenue growth objectives.

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Visit our ServiceNow portal to get assistance with IT needs from an ASU Representative, search our Service Catalog, and so much more!

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Providing solutions that enable and advance our commitment to strengthening the experience and delight of our community.

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Coming soon.

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The University Housing Technology Center offers a FREE service to on-campus residents, helping them set up and connect their devices to ASU’s internet and TV services. The University Housing Technology Center also provides residents with basic computer hardware and software support. If residents have any questions or issues regarding ASU internet, TV, or their personal computers and devices, they may contact the University Housing Technology Center for assistance.

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Coming soon!

• Read more about Residence Hall Information

The University Housing Technology Center offers a FREE service to on-campus residents, helping them set up and connect their devices to ASU’s internet and TV services. The University Housing Technology Center also provides residents with basic computer hardware and software support. If residents have any questions or issues regarding ASU internet, TV, or their personal computers and devices, they may contact the University Housing Technology Center for assistance.

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What changes have been made to the ASU Wired Network?

The updates to the ASU wired network include implementing a new authentication process. This new authentication process will require users to register their devices the first time they attempt to access the ASU network when connected via an Ethernet cable (a physically connected wired connection). The process is very similar to what was implemented on ASU wireless connections last year.