Canvas incident 2026: What to know
ASU’s Canvas instances (e.g., canvas.asu.edu, asu.instructure.com) are currently unavailable to all community members, who are now routed to a system maintenance screen when attempting to access Canvas through either link. The issue originated within the Instructure environment and is not related to ASU-managed systems.
On May 7 at 1:00 p.m. MST, operations teams began receiving and investigating reports that ASU community members attempting to access Canvas, a service owned by Instructure, were being redirected to a security incident notification screen.
Guidance for students
We are working with faculty to identify next steps specific to their classes. Please keep an eye on your ASU inbox for communications from your professor regarding next steps. You can access your inbox by visiting your My ASU portal and selecting either "Gmail" or "Outlook" from the top navigation.
At this time, no action is necessary on your part. Please continue to monitor your inbox and this webpage for updates.
Guidance for faculty
Please keep an eye on your ASU inbox for updates. As a reminder, while Canvas is unavailable, faculty can still communicate with students enrolled in their courses through My ASU. To contact your class:
- Open your course roster in My ASU by clicking on the "class tools" icon next to the course name and selecting "View Class Roster."
- Click on “Select all students.”
- Choose "Email Selected Students" to send your message.
Ongoing updates
The University is assessing the extent to which any data has been compromised and is working with students and faculty to circumvent this disruption in the closing days of the semester. We will continue to update this page as developments occur.