Slack 101
View an Enterprise Slack overview, including basic info, features, access procedures, tutorials and FAQs by opening the Knowledge Base article below.
Slack
What is Slack?
Slack is a collaboration hub that enables real-time communication and connection in a searchable platform, facilitating real-time messaging, content sharing, learning, and more.
This platform connects ASU's vast, distributed campus to enable instant problem-solving and knowledge sharing, fostering community engagement and enhancing workflows.
Slack also offers AI-enhanced features to streamline workflows and provide intuitive assistance throughout the workday.
How to access Slack
AI features
Slack's AI integrations bring a range of handy capabilities to your daily workflow, including:
... And more! Together, these tools save time and streamline communication and collaboration.
Slackbot
Slack has developed an AI-powered version of Slackbot designed to serve as a personal assistant. This bot helps users locate keywords and past messages more easily, analyze content (such as PDFs or spreadsheets), set reminders, and support an optimized digital workflow.
To learn more about this reimagined Slackbot, visit Slack's bot reintroduction article.
For a detailed overview of available AI features and functionality, please refer to Slack’s Help Center article and ASU’s Slack AI Features (KB0028901).
Helpful articles and resources for ASU community members
To explore articles, guides, and tickets related to creating new workspaces, admin roles, guest additions, and more, browse the resources available in ServiceNow below.
Please note: logging in with ASURITE credentials is required to view most of these resources.
ASU Slack Enterprise overview
How to sign in to Slack
How to access the ASU Community Slack Workspace
Slack Workspace Administrator roles and responsibilities
Add an ASU User from another Workspace to a Channel in your Workspace
Add an ASU user as a member to your Slack workspace
Add a guest to your Slack Workspace
Request a Slack account for a Courtesy Affiliate
Link Canvas to a course Workspace
Best practices for creating and naming Slack channels
Request changes to a Slack Workspace
How to clear the cache and restart Slack to resolve common issues
Need help navigating Slack?
Please reach out to [email protected] for assistance.
For technical support inquiries that require immediate, live assistance, the ASU Experience Center is open 24/7, 365 days a year, via 1-855-278-5080, +1-480-965-6500, or the Live Chat on the Contact ASU web page. Faculty and staff may also submit a general support request to ASU Slack Support via ServiceNow.